Ja Solar uses submitted information to respond to project inquiries, product requests, documentation needs, and service conversations. This policy explains the practical data categories handled through the website.
Forms may collect your name, company, email, phone number, country, project type, and message. Technical details such as target capacity, installation region, required certification, or delivery window may also be included when you choose to provide them.
Information is used to route your request, prepare relevant product or service responses, improve website usefulness, and maintain business communication records. Ja Solar does not require sensitive personal information for normal B2B inquiry handling.
Information may be shared with internal commercial or technical staff, and with trusted service providers that support website operation or customer communication. It is not sold as a consumer mailing list.
You may request correction or removal of inquiry information by contacting [email protected]. Some records may be retained where needed for legitimate business, legal, or security purposes.